All workflows·Workflow — Operations

AI-Assisted Email Triage and Response

Clear a backlog, draft replies, and reach inbox zero — without spending your morning in email.

Setup time

20 min

One-time

Time saved

~3 hrs

/wk

Tools

Claude AI

Free tier works

Difficulty

Beginner

No code

Cost

Free

To implement

What this workflow does

This workflow uses AI to process your inbox systematically — triaging by urgency and type, drafting replies to routine messages, and producing a prioritised action list for messages that need your personal attention. It works on a full backlog or as a daily 20-minute habit. The first time you run it, you fill in a one-time context block that tells the AI who your important clients and contacts are — this makes every triage output strategically relevant, not just structurally correct. The goal is to make email a processed output, not a permanent open tab.

Who it's for

  • Consultants and operators whose inbox is their primary work surface
  • Founders who spend two hours a day on email and get two hours of value back
  • Anyone returning from leave to a backlog that feels impossible to clear
  • People who respond to everything immediately and want to break that habit

Input

Email backlog or daily inbox

Paste subject lines or full emails

20 min

Output

Triage list + drafted replies

Prioritised and ready to send

What you'll need

Claude AI (preferred)Your email clientA simple triage template

What good looks like

Inbox triage — 26 May

34 emails → 6 actions + 8 drafts

Priority actions

Time to process

22 min

Example output

  • Every email categorised: action required, reply needed, FYI only, or delete
  • Prioritisation that reflects who actually matters to your business — not just who used the word 'urgent'
  • Routine replies drafted and ready to review — not written from scratch
  • A short list of emails that genuinely need your thinking, not just your time
  • No email left in an ambiguous 'I'll deal with it later' state
  • A consistent daily or weekly habit that keeps the backlog from rebuilding